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CIAGO Designs

General Information 

 Shipping & Delivery

Your order will be delivered First class via Royal Mail within 3-5 working days or your order being placed. During busy times this may be longer. All items are securely packaged

Returns & Replacements

At CIAGODesigns all of our handmade cards are produced to the highest quality using the best possible products. If, however, you receive goods that do not meet your expectations for whatever reason, you can return them in an unused condition within 14 days for a refund or exchange. To request a return, please email  and please state your invoice number and/or name and address and the reason for the return, unfortunately We cannot refund goods which are personalised, made to order or customised unless they are faulty, as they are not able to be resold. In the unusual event that your product is faulty or was damaged in transit, please email us to discuss this.

Ordering your Hand-Made Cards

You can order cards from our website, All you have to do is Click on the card which you would like to order and add it to your basket, it is then possible to edit the quantity from the basket. (Some cards are ‘one’ of a kind and only one is available) Once you have finished this process click on check out and follow the instructions from there. You can also email us with any specific requirements you have and we will endeavour to meet your needs.

Payment, Pricing & postage costs

Here at CIAGODesigns we want to make shopping with us as easy as possible therefore we have included postage fees within the product price, so the price you see includes postage and packing costs!

Payment can be made via PayPal other ways will be added soon

Wedding invitations

 Invitation packs are made to order and so could take up to two weeks for delivery and longer at busy times please email with any questions you may have 

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